FAQ - Fallen Star Photography

What's the first step?


Check the date with us to make sure we're available. If the date's free, let's get a consultation booked where we can discuss your day in more detail.

My consultations are very laid back... I'll take down the details of your day, show you some work/storybooks, explain the packages and process and then leave you to have a chat with each other.

How soon do I need to book?


I usually take bookings 2 years in advance, so my best advice for this is.... As soon as you have your wedding venue booked.

However, if I'm already booked, I have a team I work alongside and will check their availability for you. If you're happy to go ahead, everything will work exactly the same, other than you'll have another member of the team capturing your day.

Can I customise the package further?


I'm here to help... If you would like additional hours, photographers, prints, shoots etc, just let me know and I'll do my best to accommodate. It's your day, I just want you to be happy.

How much is the deposit and when's it due?


To book the date from our diary we require a deposit of £150.

After payment has been received, we'll confirm the booking for you.

The payment details will be on your invoice.


Do I have to pose for photos?


Don't worry, I hate being in front of the camera too!

Posing isn't natural and looks awkward/uncomfortable. I'm there to capture your day as it happens, not hand over pictures of how I feel your day should look. All I want from any wedding is to capture the real connection between the two people in front of me. That is after all why you'll be hiring me.

Do you take group photos too?


Of course!  It's your day, if you want them... I take them. Most of my couples request around 10 formals, which means they get the important ones and then enjoy the rest of their day with their guests.

How long will you stay at the wedding?


Thats really up to you, coverage would usually begin around 90 minutes before the ceremony to capture the preparations and last until after the first dance. Typically a full days coverage will be up to 9 hours, although longer coverage can be arranged if needed. Just ask during your consultation.

When is the final balance due?


The remaining balance after your deposit is due no later than one month before your wedding date. It can be paid at any point before that, just let me know you've paid it so I can check its come through okay.

How and when do we get our photos?


I aim to get the password to your online gallery to you around 2 weeks after your wedding, although during busy periods this can take around a month. Feel free to share them with your friends, family and guests. They're your pictures!

Your USB will be posted out shortly after the gallery is live. The images on the USB are full size with no watermarks.

How does the Storybook design work?


This can be done a couple of different ways...

You can either choose all the images yourselves or select your favourites and I'll do the rest.

After this, I'll personally create an album design around your images and send over a PDF for you to proof. 

Once you're happy with the design, it will be sent off to our printers and should be back with you around a month later. 

What happens if you're ill on the day?


I don't really do ill, so unless I'm bed bound, I'll still be there! 

If I absolutely can't make it, I work alongside a brilliant network of photographers who I'll be able to contact. Their work will be to the same standard as my own as that's what you'd be expecting.

If, for any reason another photographer can't be found for you, you will receive a full refund.

I'm getting married abroad, do you travel?


Absolutely!! Who doesn't love to travel?! I've photographed weddings in Italy, South Africa and will be heading to Cyprus later this year for another amazing elopement.

There is an additional charge to cover 3 nights' accommodation, flights and travel to/from the venue on top of any of the package prices.

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